Shipping
This policy is still being finalised
We would rather leave this blank than publish terms we have not properly written. If you need it before ordering, ask us and we will confirm the position in writing for your order.
What we can tell you now
Saunas and cold plunges are large, heavy items that ship by freight, not parcel carrier. Because of that, delivery cost depends on where it is going and what access is like at the other end.
That is why we confirm the delivery cost with you as part of your quote, before you pay anything — rather than showing an estimate at checkout that might be wrong.
Lead times vary because items are built to order. We confirm a realistic lead time in writing before you commit.